Receptionist

About Us

The Gardens at Columbine is a resident-centered assisted living community dedicated to enriching the lives of seniors through personalized care and engaging experiences. We are seeking a warm, dependable, and enthusiastic Receptionist to join our team. This dual-role position is ideal for someone who enjoys both front-desk hospitality and interacting with residents in a meaningful way.

Position Summary

This hybrid role is responsible for managing the front desk while also assisting in planning, organizing, and facilitating daily activities for residents. You will serve as the first point of contact for visitors and families while supporting the Life Enrichment team to ensure our residents stay active, engaged, and socially connected.

Responsibilities

Reception Duties

• Greet and assist residents, visitors, and vendors in a courteous and professional manner
• Answer multi-line phone system, route calls, and take accurate messages
• Manage front desk operations, including incoming mail, deliveries, and visitor sign-ins
• Maintain a clean and welcoming reception area
• Provide administrative support as needed (e.g., data entry, printing, filing)

Activities Assistant Duties

• Help plan, coordinate, and lead group and one-on-one activities
• Assist residents to and from activities when needed
• Encourage resident participation and adapt activities based on individual needs
• Track attendance and provide feedback on resident engagement
• Support with special events, holiday celebrations, and outings
• Assist in decorating and setting up activity spaces

Requirements

• High school diploma or equivalent required
• Prior experience in senior living, hospitality, or customer service preferred
• Strong communication and interpersonal skills
• Positive, compassionate attitude with a strong sense of professionalism
• Ability to multitask and remain calm under pressure
• Basic computer skills (Microsoft Office; willing to learn internal systems)
• Must be able to pass a background check and meet health screening requirements
• Eager to learn and be part of a strong team
• Pass routine TB test
• Able to use general office equipment and computer systems as required
• Must demonstrate dependable, regular attendance
• Must be able to communicate and function productively on an interdisciplinary team
• Has familiarity and willingness to work with elderly population

Skills

• Ability to maintain composure in stressful situations
• Resourcefulness
• Ability to make decisions and accept responsibility for the consequences
• Ability to be organized and efficient
• Ability to meet deadlines
• Ability to train and motivate others
• Ability and willingness to act as a role model in conduct and appearance
• Basic computer skills
• Good verbal and written communication

Schedule

Includes weekends and holidays depending on the activities calendar and facility needs.

• Friday 1:30pm - 8pm
• Saturday & Sunday 8-4:30pm

Benefits

• Competitive pay and benefits package (based on eligibility)
• Medical, Dental & Vision Insurance
• Retirement Plan with Employer Match
• Paid Time Off and Sick Leave (in accordance with Colorado HFWA)
• Free On-Site Meals