Receptionist

Responsibilities

• Answering dealership group phones
• Greeting and receiving prospects and customers
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
• Working cooperatively with the sales team
• Updating customer records
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Typing memos, correspondence, reports, and other documents
• Assisting in scheduling and confirming sales appointments
• Assisting in the dealer exchange of vehicle process
• Participating in customer satisfaction process
• Participating in customer retention process

Qualifications

• Excellent communication skills
• Outgoing and positive demeanor
• Professional presentation
• Punctual with the ability to handle schedule flexibility
• Clean driving record and valid driver’s license
• Pass background check/drug test
• Maintains a professional appearance