Receptionist

Responsibilities

• Greets family and visitors, answers general inquiries, assists/directs to the appropriate party
• Performs clerical tasks and assists with residents' needs as needed
• Operates office equipment such as fax machines, scanners, copiers, and uses computers for various applications
• Answers telephones with a pleasant demeanor, gives information to callers, takes messages, or transfers calls
• Greet persons entering the establishment, determine the nature and purpose of visits, and direct or escort them to specific destinations or appropriate persons
• Maintains confidentiality of resident, staff personnel, and employment information
• Mails newsletters, promotional material, or other information/documents using computer, mail, or facsimile machine
• Organizes and maintains reported maintenance work orders received from residents and staff
• Performs administrative support tasks, such as typing, formatting, proofreading, recommending revisions on documents, making copies of correspondence or other printed material
• Distributes incoming mail or other materials on day received and prepares outgoing mail by next scheduled pickup
• Assists with special programs, meetings, or events by scheduling space or equipment
• Responds to the Personal Emergency Response System (PERS) when a page is received due to a resident activating their emergency button
• Assesses the situation and calls 911 for assistance when necessary
• Keeps resident and staff personal information confidential
• Attends and participates in all appropriate meetings and training opportunities to stay informed on current information and skill development
• Fulfills other duties as assigned

Requirements

• High School Graduate/General Education Degree (GED) or enrolled in program if under age 18
• One to two years related experience
• Proficient skills in computers and Microsoft Office Software