Receptionist

About the role

Porter Hedges is seeking a Receptionist to greet our clients and guests in our Houston office and answer and direct all incoming telephone calls. A successful candidate for this position must possess a can-do attitude, the ability to work well under pressure, and maintain a positive demeanor at all times. Full-time or part-time scheduling is available.

Responsibilities

• Greet clients, vendors, and guests upon arrival and announces their arrival to appropriate Firm personnel.
• Serve as the Firm's primary point of contact by answering incoming telephone calls, providing general information, and accurately routing calls to the appropriate individual or department.
• Act as the information hub for the office by responding to inquiries regarding Firm contact information, directions, and general office resources.
• Reserve conference rooms using the Firm's scheduling software, coordinate room availability, and manage reservations, including technology, audiovisual, catering, supplies, seating arrangements, and other meeting requirements.
• Communicate with internal personnel to confirm reservation details and assist in resolving scheduling conflicts.
• Coordinate catering requests and act as a liaison between meeting organizers and conference services personnel to ensure arrangements are completed accurately and timely.
• Maintain visitor logs and related records, including guest arrivals, departures, escorts, parking validations, and special requests.
• Administer visitor parking validations, maintain related records, and reconcile usage documentation as required.
• Receive, route, and distribute deliveries, packages, newspapers, mail, and other incoming materials to appropriate departments and personnel.
• Maintain a clean, organized, and professional reception area and lobby.
• Monitor the reception area and common spaces for maintenance or appearance concerns and coordinate with facilities and building management to address issues promptly.
• Submit and track service requests related to building maintenance, equipment, lighting, HVAC, cleanliness, or other facility concerns, following up as necessary to ensure timely resolution.
• Perform daily opening and closing reception duties and ensure the reception area is properly maintained throughout the day.
• Assist with special projects and perform other administrative duties as assigned.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Prior receptionist, front desk, or administrative support experience preferred, ideally within a law firm or other professional services environment.
• Experience operating a multi-line telephone system or PBX console strongly preferred.
• Excellent telephone etiquette, communication, and interpersonal skills, with the ability to act professionally with clients, attorneys, vendors, and personnel at all levels.
• Positive, energetic, and service-focused approach to work, with flexibility to work overtime as needed.
• Strong problem-solving skills, sound judgment, and the ability to effectively respond to inquiries and direct requests in a high-volume, client-facing role.
• Demonstrates the ability to work with minimal supervision and manage multiple projects simultaneously.
• Proficiency with Microsoft Office applications, including Word and Outlook.
• This position requires a positive, high-energy level with overtime flexibility.

Benefits

• Robust benefits package that includes medical, dental, life, short-term and long-term disability group insurance, and paid time off and holidays.
• Option to participate in the Firm's 401(k)/discretionary profit-sharing program.
• Central downtown location and choice of Firm-paid garage parking or Firm-paid monthly METRO bus pass.
• Access to the building's gym at no additional cost.
• Access to the building's amenity floor that includes virtual Topgolf, shuffleboard, pool table, etc.

About Porter Hedges LLP

Founded in 1981, Porter Hedges is a full-service Houston-based law firm with an office in Oklahoma City. Our team includes business and trial lawyers experienced in a wide range of legal services across a broad spectrum of industries, with preeminence in the energy industry. We are known for handling sophisticated transactions and complex litigation on behalf of a diverse group of clients in established and growing industries. We represent public and private companies and are recognized for both the depth of our experience and the ability to meet our clients' business objectives. Our team has particular experience in energy transactions, corporate M&A, commercial litigation, bankruptcy, commercial lending and finance, real estate, and construction law.