Receptionist

About the role

Pinnacle Treatment Centers is a leading provider of addiction treatment services, serving over 30,000 patients daily. Our mission is to support recovery and transform lives through comprehensive treatment programs.

Responsibilities

• Welcome visitors/patients by greeting them in person or on the telephone; answer or refer inquiries.
• Responsible for cash collection and daily balancing.
• Perform all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/deposits.
• Process intakes, assist guests, upload documents in HER/EMR, coordinate with billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned.

Requirements

• HS diploma/GED or verifiable work experience in lieu of education.
• One (1) year of experience in an office setting; experience in the medical field a plus.
• Must possess a current and valid driver’s license in state of employment.
• This role may be required to drive for company business.
• Localized travel up to 10% may be required.
• Preferred: Associate’s degree.
• One (1) year experience working in substance use and/or mental health field.

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• SUBSTANCE USE DISORDER TREATMENT AND RECOVERY LOAN REPAYMENT PROGRAM (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Skills

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Qualifications

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Pay

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Schedule

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