Receptionist

About the role

The Receptionist role at Pinnacle Treatment Centers is crucial in creating a positive patient-centric experience by providing excellent customer service to patients. This role involves performing all reception, secretarial/clerical aspects of the program, including cash collection, and assisting with ordering of supplies.

Responsibilities

• Welcome visitors/patients by greeting them in person or on the telephone, answering or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Coordinate appointments for clients and staff.
• Communicate all relevant information to supervisory staff regarding clients and the facility.
• Manage Accounts Receivable/Accounts payable/deposits.
• Maintain safe and clean reception area by complying with procedures, rules and regulations.

Requirements

• Minimum high school diploma, Associate degree preferred.
• 1-3 years’ experience in office setting; experience in medical field a plus.
• Must have exceptional customer service skills.
• Must have exceptional computer skills.

Benefits

• 18 days PTO (Paid Time Off) + 8 paid Holidays.
• 401k with company match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).
• Discounted tuition and scholarships through Capella University.

Schedule

Not specified.

Pay

TBD.