Receptionist

About the role

This is not just a job—it's a career path with endless possibilities in a vast and growing field. The happiness of those we serve directly reflects our team's collaboration and engagement. The work you do will be rewarding, offering opportunities to grow your career and find purpose, meaning, and the chance to be part of something bigger than yourself. This position is located in Orland Park.

Responsibilities

• Answers phones promptly and transfers calls to the appropriate individual or department.
• Greets patients promptly upon entering the office; demonstrates urgency in providing the highest level of service to all patients and in meeting their needs.
• Determines the reason for the patient's visit and takes time to explain all required paperwork, tests, products, and services, and communicates the appropriate time frame.
• Is attentive to details; reviews patient information carefully; shows patience and courtesy to indecisive or difficult-to-please patients; offers to track down answers to unfamiliar questions; consults with the Managing Doctor/Retail when necessary.
• Process claims and enter patients' orders.

Requirements

• High School Graduate or equivalent.
• Comparable experience typically achieved with a minimum of 1-2 years in a retail environment.

Skills

• Strong communicator and listener to patients and associates.
• Strong interpersonal skills (friendly, caring, patient).
• Sales skills.
• Familiarity and efficiency with computers and adapts quickly to new software.
• Strong organizational skills.

Benefits

• Competitive compensation: guaranteed $20-$24 bi-weekly plus commission.
• Monthly bonus.
• Paid vacations, holidays, and sick days.
• Medical and dental benefits.
• Complimentary eyewear.
• Family and friends discount.