Receptionist

Key Responsibilities

• Greet and assist residents, visitors, and vendors in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and accurately.
• Maintain visitor logs and ensure compliance with facility security and infection control protocols.
• Manage incoming and outgoing mail and deliveries.
• Schedule appointments and coordinate meeting spaces as needed.
• Aid with clerical duties such as filing, scanning, and data entry.
• Maintain a clean and organized reception area.
• Support other departments with administrative tasks as requested.
• Uphold confidentiality and HIPAA compliance at all times.

Qualifications

• A high school diploma or equivalent is required.
• Previous experience in a healthcare or long-term care setting is preferred.
• Excellent verbal and written communication skills are necessary.
• Strong organizational and multitasking abilities are required.
• Proficiency in Microsoft Office and basic computer skills are expected.
• A compassionate and professional demeanor, especially when interacting with elderly residents and their families, is important.