Receptionist

Mission

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Position Summary

The Receptionist plays a key role in creating a positive and professional experience for clients, visitors, and employees. This role offers an exciting opportunity to be part of a dynamic team and contribute to the overall success of the organization through strong communication, organization, and customer service skills.

Key Responsibilities

• Greet and assist clients, visitors, and employees in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls.
• Manage front desk operations and maintain a welcoming reception area.
• Schedule appointments and assist with calendar management.
• Handle incoming and outgoing mail, deliveries, and packages.
• Provide administrative support, including filing, data entry, and document preparation.
• Respond to general inquiries and route requests to appropriate departments.
• Maintain accurate records and office information.
• Support office events and other administrative projects as needed.
• Ensure confidentiality and professionalism in all interactions.

Qualifications

• A high school diploma or equivalent; additional administrative training preferred.
• One to two years of receptionist, administrative, customer service, or front desk experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Strong organizational skills with the ability to multitask and prioritize.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.

Preferred Skills

• Experience working in a professional office environment.
• Strong attention to detail and problem-solving abilities.
• Ability to handle a high-volume, fast-paced environment while maintaining professionalism.

Opensity is an Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.