Receptionist

Key Responsibilities

• Answer and route calls; schedule and confirm appointments.
• Greet and check in patients; maintain accurate demographic, insurance, and pharmacy information.
• Verify insurance, collect copays/balances, and assist with basic billing inquiries.
• Scan and manage patient documentation in the EHR.
• Cookordinator interpreter services and address patient communication needs.
• Monitor reception area, communicate delays, and maintain a welcoming environment.
• Process medical record requests, forms, and daily reports/deposits.
• Ensure compliance with confidentiality, safety, and infection control standards.

Qualifications

• Excellent customer service, communication, and organizational skills.
• Ability to multitask in a fast-paced environment.
• Proficient in computer systems, phone operations, and documentation.
• Knowledge of insurance, eligibility, and medical terminology preferred.
• Professional, team-oriented, and detail-driven.

Benefits

• Paid time off.
• Health, dental, vision, life insurance.
• Short- and long-term disability.
• A 401(k) with profit sharing after one year.

Pay

Compensation is competitive and based on experience, qualifications, and other factors.

Schedule

Evening and weekend shifts are required on a rotating basis.

Equal Opportunity Employer

We are an Equal Opportunity Employer / Drug-Free Workplace.

To apply please visit npcmc.com and navigate to "about us" and "careers".