Receptionist

Your role as a Receptionist

As a Receptionist at North East Community Action Corporation (NECAC), you will play a vital role in our mission of community support and assistance. Your primary responsibility will be to warmly greet clients as they arrive, ensuring they feel welcomed and valued. You will assist them with scheduling appointments and guide them to the appropriate NECAC Associate, streamlining their experience and fostering a sense of trust. This position allows you to be the first point of contact in a flexible and professional environment, where your empathetic and customer-centric approach will make a meaningful impact on the lives of those we serve.

What we're looking for in a Receptionist

• Strong phone etiquette, ensuring clear and professional communication with clients over the phone.
• Personal interaction and customer service skills, engaging with individuals from diverse backgrounds to create a welcoming atmosphere.
• Able to identify needs and provide appropriate support during the appointment process.
• Empathetic and problem-solving abilities to enhance the overall experience for those seeking assistance.

Knowledge and skills required for the position

• Phone etiquette
• Personal interaction and customer service

Benefits

• 401(k)
• Paid Time Off
• Company funded 401K
• paid vacation
• 4 day work week

Pay

Compensation for this position is set at $19.00 per hour, reflecting our commitment to valuing your contributions.

Schedule

This is a contract position with a flexible schedule to accommodate the needs of the organization and the individual.