Receptionist

Responsibilities

• Greets patients and visitors in a courteous and professional manner.
• Receives patients and visitors and provides assistance in scheduling appointments.
• Obtains correct and current patient demographics, billing information, insurance information, and accurately enters information into the billing system.
• Secures all necessary HIPPA paperwork, maintains the strictest confidentiality, and adheres to all HIPPA guidelines/regulations.
• Liaison with patients, family members, and healthcare providers in a compassionate and professional manner.
• Answering telephone in a professional manner.
• Collecting necessary money for patients' visits, copays, deductibles, and past due balances in a courteous and professional manner and giving patient a receipt of payment.
• Inventory of office supplies and notifying management of any supplies needed.
• Secure appropriate patient packets.
• Maintains and distributes school excuses.
• Works effectively with others and as a team member.
• Maintain high standard of work even under pressure of deadlines and frequent interruptions, remaining professional, responsive, and cooperative.
• Ensure all standards for HIPPA and DHH.
• Must be able to verify insurance information correctly.

Qualifications

• High school diploma/GED, computer skills, strong organizational skills, and must be able to multitask.
• Must have great interpersonal skills.
• Knowledge of family practice preferred but not mandatory.