Receptionist
New Martinsville Health & Rehabilitation · New Martinsville, WV · 1 mo ago
On-siteFull-time
About the role
Create an inviting atmosphere and provide administrative excellence. As a receptionist, you will play a crucial role in providing exceptional customer service to our external public and supporting our administrative needs.
Your Mission
- Exceptional Customer Service: Greet visitors with a smile, offer refreshments, engage in friendly conversations, and fulfill their requests.
- Effective Communication: Answer multiple line telephone, direct callers to the appropriate person or department, and take accurate messages.
- Guiding Guests: Escort visitors, when necessary, provide information about our facility and services, and ensure compliance with rules.
- Administrative Excellence: Assist in administrative tasks, maintain files, operate office machines, and order supplies as needed.
Responsibilities
- Greet the public in an inviting and friendly manner
- Offer refreshments and engage in light conversation
- Direct callers to the appropriate person or department
- Take accurate messages and route them accordingly
- Escort visitors to resident rooms or other areas
- Provide general information and directions about the facility
- Ensure compliance with rules and report suspicious activities
- Assist in orienting new associates
- Perform various administrative support tasks
Skills
- Proven working experience in a relevant field
- Ability to work independently and stay motivated
- Customer service orientation with a friendly demeanor
- Strong prioritization and time management skills
- Professionalism coupled with speed and attention to detail
- Proficient in the English language
- High school degree
Schedule
Monday-Friday, 8:30 am – 5:00 pm.
Benefits
- Attractive Compensation: Enjoy competitive pay that truly values your contributions.
- Generous Paid Time Off: Recharge and prioritize your well-being with ample PTO.
- 401(k) Plan: Secure your financial future with our strong retirement plan.
- Flexible Daily Pay: Access your earnings whenever you need them.
- Comprehensive Benefits Package: Benefit from a wide range of options, including dental, health, vision, and disability insurance.
- Wellness Program Access: Prioritize your health with resources designed to support your well-being.
- Inclusive Workplace Culture: Thrive in a supportive environment that champions diversity and collaboration.
- Career and Educational Development: Unlock your potential with numerous opportunities for growth and advancement.
- Comprehensive Onboarding and Professional Development Programs: Expertly crafted to cultivate growth and significantly enhance essential skills, paving the way for sustained success and excellence.