Jobs · West Virginia

Receptionist

New Martinsville Health & Rehabilitation · New Martinsville, WV · 2 mo ago
On-siteFull-time

About the role

Create an inviting atmosphere and provide administrative excellence. As a receptionist, you will play a crucial role in providing exceptional customer service to our external public and supporting our administrative needs.

Your Mission

  • Exceptional Customer Service: Greet visitors with a smile, offer refreshments, engage in friendly conversations, and fulfill their requests.
  • Effective Communication: Answer multiple line telephone, direct callers to the appropriate person or department, and take accurate messages.
  • Guiding Guests: Escort visitors, when necessary, provide information about our facility and services, and ensure compliance with rules.
  • Administrative Excellence: Assist in administrative tasks, maintain files, operate office machines, and order supplies as needed.

Responsibilities

  • Greet the public in an inviting and friendly manner
  • Offer refreshments and engage in light conversation
  • Direct callers to the appropriate person or department
  • Take accurate messages and route them accordingly
  • Escort visitors to resident rooms or other areas
  • Provide general information and directions about the facility
  • Ensure compliance with rules and report suspicious activities
  • Assist in orienting new associates
  • Perform various administrative support tasks

Skills

  • Proven working experience in a relevant field
  • Ability to work independently and stay motivated
  • Customer service orientation with a friendly demeanor
  • Strong prioritization and time management skills
  • Professionalism coupled with speed and attention to detail
  • Proficient in the English language
  • High school degree

Schedule

Monday-Friday, 8:30 am – 5:00 pm.

Benefits

  • Attractive Compensation: Enjoy competitive pay that truly values your contributions.
  • Generous Paid Time Off: Recharge and prioritize your well-being with ample PTO.
  • 401(k) Plan: Secure your financial future with our strong retirement plan.
  • Flexible Daily Pay: Access your earnings whenever you need them.
  • Comprehensive Benefits Package: Benefit from a wide range of options, including dental, health, vision, and disability insurance.
  • Wellness Program Access: Prioritize your health with resources designed to support your well-being.
  • Inclusive Workplace Culture: Thrive in a supportive environment that champions diversity and collaboration.
  • Career and Educational Development: Unlock your potential with numerous opportunities for growth and advancement.
  • Comprehensive Onboarding and Professional Development Programs: Expertly crafted to cultivate growth and significantly enhance essential skills, paving the way for sustained success and excellence.

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