Receptionist

About the role

We are seeking a full-time receptionists/switchboard operators to work at our dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers.

Responsibilities

• Answering inbound sales and service calls
• Operate busy switchboard & communicate efficiently with all customer & internal teams
• Collecting payment for both service and parts customers
• Greeting customers upon arrival and exit
• Maintaining a professional appearance and demeanor at all times

Qualifications

• High school diploma or GED
• Prior experience in telemarketing and/or hospitality
• Exceptional telephone skills, with a high level of comfort, and a professional voice and manner
• Computer proficiency, particularly in MS Office Suite (Word and Excel)
• Ability to learn new software programs
• Professional business appearance and demeanor
• Flexibility with regard to scheduling
• Prior experience with an automotive dealership (a plus)
• Public relations experience (a plus)
• Cold call experience (a plus)
• Experience using a customer relationship management (CRM) tool (a plus)
• Experience running a business switchboard (a plus)

Benefits

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security

Pay

Rate of Pay: $18/hour - $20/hour

Schedule

Flexible scheduling to accommodate your needs and the demands of our business.

Skills

Strong phone skills, exceptional customer service, ability to multitask, and flexibility with scheduling are essential.

Benefits

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security

Company Culture

We are building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organizations, and consider it a privilege to serve.