Receptionist

A Great Place to Work Shady Knoll Center for Health & Rehabilitation, a proud affiliate of National Health Care Associates, is a Certified Great Place to Work where your work will be meaningful and you will make a genuine difference in the lives of aging guests and their families. Enjoy lasting bonds with families and teams, and experience real career growth where your expertise and dedication are valued.

About the role

As a receptionist, you will play a crucial role in fostering a positive and inclusive atmosphere within our facility by acting as the first point of contact for all residents, families, and visitors. This entry-level position offers an opportunity to earn while you learn more about long-term care and its many career opportunities.

Responsibilities

• Greet and assist visitors, residents, and families with warmth and professionalism
• Manage phone calls, emails, and inquiries promptly and efficiently
• Receive inquiries and release information in accordance with established policies and procedures
• Coordinate appointments, meetings, and resident activities
• Receive newspapers, mail, and gifts for residents

Requirements

• High school graduate or equivalent preferred
• Ability to read, write, and comprehend English
• Excellent interpersonal and communication skills
• Previous experience in a receptionist or customer service role preferred
• Proficient in using office equipment and computer applications
• Empathy and understanding towards the needs of residents and their families

Benefits

• Competitive compensation and benefits package
• 10% defined contribution retirement plan
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The chance to make a meaningful difference in the lives of our residents

National Health Care Associates is a family-run organization since 1984, with over 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care, including several named “Best Of” by US News & World Report.