Receptionist

About the Role

As a receptionist, you will play a crucial role in fostering a positive and inclusive atmosphere within our facility by acting as the first point of contact for all residents, families, and visitors. This entry-level position also offers a fantastic opportunity to earn while you learn more about long-term care and its many career opportunities.

Responsibilities

• Greet and assist visitors, residents, and families with warmth and professionalism
• Manage phone calls, emails, and inquiries promptly and efficiently
• Receive inquiries and release information in accordance with established policies and procedures
• Coordinate appointments, meetings, and resident activities
• Receive newspapers, mail, and gifts for residents

Requirements

• High school graduate or equivalent preferred
• Ability to read, write and comprehend English
• Excellent interpersonal and communication skills
• Previous experience in a receptionist or customer service role preferred
• Proficient in using office equipment and computer applications
• Empathy and understanding towards the needs of residents and their families

Benefits

• Competitive compensation and benefits package including a 10% defined contribution retirement plan
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The chance to make a meaningful difference in the lives of our residents

Location: 195 Platt Street, Milford, Connecticut, 06460