Receptionist

Job Description Department: Administration | Location: Bath Pennsylvania Reports to: Business Compliance/Safety Lead | Direct reports: None Schedule: Full time on site | Classification: Nonexempt hourly - $20.00/hour Position Summary The Receptionist serves as the first point of contact for callers and visitors and supports daily office operations. The position provides professional front-desk service, follows building-access procedures, prepares meeting spaces and maintains office supplies and orderly shared areas. Essential Duties And Responsibilities Answer and route incoming calls; greet visitors and provide building access in accordance with company proceduresPrepare meeting spaces and maintain appropriate supplies in office, kitchens, conference rooms, the shop break room, and restroomsMonitor inventory and order approved office, kitchen, restroom, and meeting suppliesMaintain reception and shared areas in a clean, organized, and professional conditionCoordinate routine incoming and outgoing mail, packages, and deliveries as assigned Decision Making and Scope Follow established procedures for visitor access, call routing, supply orders and deliveries. Refer unusual requests, access concerns and purchasing exceptions to the supervisor. Employee event coordination with Administrative Support function. Qualifications High school diploma or equivalent requiredPrior reception, customer-service or general office experience preferredProfessional telephone etiquette and clear verbal and written communicationBasic proficiency with Outlook, Word, Excel, and office equipment; ability to learn call and visitor systemsAbility to prioritize callers, visitors and office requests while protecting confidential information Physical and Work Requirements The position requires a professional presence, frequent telephone and computer use, sitting and standing, walking between office and shop areas, reaching, bending, light tidying and restocking, and occasional lifting or carrying of supplies and meeting materials weighing up to 25 pounds. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Performance Expectations Welcomes callers and visitors promptly and professionallyFollows access procedures and routes calls and messages accuratelyPrepares meeting spaces on time and maintains approved suppliesKeeps reception and shared spaces orderly and escalates facilities concernsPersonal coursework or school assignments may be completed during slow periods, provided all assigned duties are current and the employee remains available to respond promptly to calls, visitors, and work requests. Attendance at virtual classes during business hours is not permitted This job description is not an exhaustive list of every duty. Responsibilities may change based on business needs, provided the work remains consistent with the position’s general nature and level. Powered by JazzHR pvdUX4luVK