Receptionist

About the Role

This position serves as the first point of contact for visitors and incoming phone calls, ensuring a professional and welcoming experience. The role also involves maintaining the reception area and providing administrative support to various departments.

Responsibilities

• Accurately answer phone calls and greet visitors in a friendly, energetic, personable, and professional manner.
• Act as the first point of contact for visitors and ensure the reception desk is always staffed during normal business hours.
• Coordinate with the Executive Assistant to ensure reception coverage, including lunch, breaks, and days off.
• Turn on/off appropriate lights and unlock/lock doors upon arrival and departure.
• Maintain reception area supplies and keep the area organized.
• Assist with mail duties as assigned.
• Reserve company vehicles and conference rooms upon request.
• Assist the accounting department with various duties as assigned.
• Perform other duties as assigned to meet the needs of the organization.

Requirements

• General equivalency degree (GED) or high school diploma, or a combination of education and experience sufficient to perform the job functions.
• Ability to understand and comply with the Mueller Quality System and current regulatory requirements.
• Ability to utilize a multi-line telephone system and other office equipment.

Skills

• Exercises judgment within broadly defined practices and policies.
• Makes sound decisions based on analysis, discussion, experience, and judgment.
• Demonstrated team player with active participation in meetings.
• Strong planning and project management skills.
• Strong ability to transition efficiently from working independently to working collaboratively.
• Anticipates emerging and future trends accurately based on broad knowledge and perspective.
• Excellent written and verbal communication skills, with the ability to communicate at all levels of the organization, including the board.
• Develops and maintains interpersonal relationships.
• Strong organizational and problem-solving skills, attention to detail, and the ability to balance multiple priorities.
• Proficiency in Microsoft products, including Word, Outlook, and Excel, and related industry applications.
• Responsible for appropriately protecting the confidentiality, security, and integrity of the organization’s systems and data, as well as client data.

Physical Requirements

• Ordinary ambulatory skills; ability to stand or sit, bend or stoop, and manipulate (lift, carry, move) light weights of up to 10 pounds.
• Good hand-eye coordination, arm, hand, and finger dexterity, including the ability to grasp and visual acuity to use a keyboard, operate office equipment, and read.
• Frequent sitting, reaching with hands and arms, talking, and hearing.
• Frequent typing.