Receptionist

About the Organization

Miracle Kids Success Academy (MKSA) is an early intervention day treatment clinic for children with special needs. Once children are referred by their primary care physicians, they receive a developmental screening and may be scheduled for therapy evaluations at MKSA or bring recent therapy evaluation reports done elsewhere. To receive Early Intervention Day Treatment habilitation services, a child must have a documented developmental disability or delay, as shown on the results of an annual comprehensive developmental evaluation, and qualify for at least one therapy service.

Services include (but are not limited to) support for fine motor delays, sensory disorders, gross motor delays, speech-language delays, hearing disorders, feeding disorders, developmental delays, cognitive delays, and medical needs. Children are placed in treatment rooms based on their developmental needs and ages, with rooms staffed by teachers and teachers' assistants and designed to celebrate cultural differences.

MKSA employs licensed occupational therapists, physical therapists, speech-language pathologists, nurses, a licensed psychologist for developmental/psychological testing, and offers nutritional evaluations, consultations, and audiological evaluations. The treatment team collaborates with families to ensure each child's needs are met.

MKSA typically treats children from birth to Kindergarten but expands services during summer months to include elementary school-aged children with special needs.

About the Role

Carries out duties as assigned and relieves management of clerical work and minor administrative and business detail by performing the following duties.

Responsibilities

• Answers and screens incoming telephone calls and takes messages.
• Greets patients, families, staff, and visitors as they enter the Academy and monitors traffic flow to ensure only appropriate persons are allowed to enter.
• Ensures all visitors and patients are signed in before entering the clinic.
• Organizes and maintains file system, and files correspondence and other records.
• Reads and routes appropriate mail.
• Locates and attaches files to correspondence to be answered by the employer.
• Prepares outgoing mail and correspondence, including e-mail and faxes.
• Responds to requests for copies of patient medical records from other agencies, professionals, and/or patients.
• Makes copies of correspondence or other printed material.
• Performs daily status checks of each Medicaid patient's treatment eligibility.
• Breaks down each patient's medical chart after discharge, organizes and stores records in the designated area, and scans documents as appropriate.
• Completes check requests, word processing tasks, and updates documentation.
• Maintains a list of supplies needed and submits all supply requests to the Director for approval.

Requirements

• High school diploma or equivalent.

Skills

• Ability to communicate effectively and professionally with a wide variety of people.
• Ability to work with children birth to age 7 and families who are at risk.
• Strong organizational skills with attention to detail and accuracy.
• Basic computer skills, including working knowledge of database, word processing, spreadsheet, and Internet software.
• Ability to handle multiple tasks in a busy environment.
• Ability to read and interpret documents such as safety rules, policies, and other company documents.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of families or employees.
• Ability to perform basic arithmetic (add, subtract, multiply, divide) using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standard situations.