Receptionist

About the Role

As a receptionist, you will provide administrative support to ensure the efficient operation of the medical office or hospital. You will work with a team of members and providers, handling patient interactions, scheduling, billing, and record-keeping.

Responsibilities

• Greet patients and prepare/collect necessary forms for office visits.
• Enter and update patient information in the electronic medical record (EMR), including insurance data, scheduling appointments, and collecting co-payments, deductibles, or out-of-pocket amounts.
• Process visits using proper CPT and ICD coding, handle payments, compile daily journals, and prepare deposits.
• Answer, screen, and route phone calls; take messages.
• Process referrals, eligibility, authorizations, and disability forms.
• Perform clerical duties such as recording messages, preparing physician schedules, copying, scanning materials for patient charts, and maintaining a clean work area.
• Order office supplies, forms, and filing supplies following purchasing procedures.

Requirements

• High School Diploma or equivalent.
• Ability to read, analyze, and communicate information effectively in English.
• 2 years of previous clinic experience preferred.
• Bilingual skills are highly preferred.

Physical Requirements

To perform this job successfully, you must be able to:

• Stand, walk, sit, stoop, reach, lift, see, speak, and hear.
• Lift up to 35 lbs. (clinical staff) or 50 lbs. (non-clinical staff); use an assisted-lift device or seek assistance for heavier items.

Schedule

Full Time, Monday–Friday, 8:00 AM–5:00 PM.