Receptionist
About the Role
Michael Sullivan & Associates LLP is a cutting-edge law firm specializing in high-quality litigation defense for the Workers’ Compensation industry. The firm publishes the highly respected Sullivan on Comp legal treatise and conducts live training seminars and webinars. We develop lasting client relationships through superior legal services at significant value and have grown rapidly since our inception in 1996.
We seek a Receptionist to support our office staff and attorney team in our Oakland and Sacramento offices.
Responsibilities
- Assist with sorting and processing incoming and outgoing mail
- Calendaring
- General office duties (as needed)
- Answer switchboard phones
- Greet visitors
Requirements
- Minimum of one year of office experience in a high-volume setting with similar duties
- Experience performing receptionist duties (answering phones, taking messages, and greeting visitors)
- Pleasant telephone demeanor and strong customer service orientation
- Excellent attention to detail
- Ability to juggle multiple priorities and work well with team members
- Basic knowledge of Microsoft Word and Excel
- Adept at using various computer databases and performing data entry
- Minimum typing speed of 40 words per minute
Preferred Qualifications
- Experience in the legal field (preferred but not required)
- Basic knowledge of legal and/or medical terminology (helpful)
Work Environment
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to manage multiple priorities simultaneously; and ability to meet deadlines.
Physical: Computer keyboarding; occasional travel as required.
Auditory/Visual: Hearing, vision, and speaking.
Reasonable accommodations will be considered when applicable and appropriate.