Receptionist

Posting Date: 08/07/26 • Application Deadline: 08/09/26

About the Role

The Receptionist provides a variety of specialized clerical and administrative support duties for the Command staff. Tasks performed are specialized including complex and/or sensitive in nature. Employees at this level receive occasional instruction or assistance as new or unusual situations arise and may be required to interpret operating procedures and policies of the work unit to lower-level staff.

About the Maricopa County Sheriff's Office

The Maricopa County Sheriff's Office (MCSO) is Arizona's leading law enforcement agency, offering growth, stability, and a commitment to public safety since 1871. We seek passionate individuals with integrity and strong interpersonal skills to join our team in Civilian, Detention, and Sworn roles.

Responsibilities

• Performs the duties of a Receptionist/Office Assistant specialized for Executive/Command staff at the Sheriff’s Office Headquarters
• Re-directs calls as appropriate and takes adequate messages when required
• Picks up and delivers U.S. and inter-office mail
• Greets and assists visitors, as well as the general public
• Composes complex and sensitive forms, letters, or memoranda
• Prepares and processes specialized paperwork
• Maintains calendars and schedules activities
• Provides administrative support to Command staff, including entry of payroll time into ADP payroll system, final timecard reports, and overtime reports
• Implements and maintains files and databases (e.g., office budget, vehicle inventory, personnel lists, property inventory, reports for Command staff, tracking/follow-up)
• Provides customer service via telephone, email, and in person
• Provides information to the public and other agencies
• Creates and manages computer database applications
• Compiles monthly reports/records for staff expenditures
• Handles money deposits, bonds, fines, and various payments
• Trains and directs the workflow of lower-level administrative staff reporting to Command staff
• Attends meetings, takes notes, generates reports, and distributes to appropriate personnel
• Monitors the use of supplies and equipment, inventories, orders, and stocks supplies for staff
• Coordinates the repair and maintenance of office equipment
• Performs a variety of other duties as required
• Must be present at the work site to perform assigned tasks at the times and dates scheduled and/or assigned by the supervisor

Requirements

• High School Diploma or G.E.D.
• Two (2) years of clerical experience or a combination of education and experience that substitutes on a year-for-year basis.
• Must not have a revoked or suspended driver’s license.
• Must possess a valid Arizona driver’s license or have the ability to obtain one by the time of hire.
• Must pass a background review prior to hiring.

Preferred Qualifications

• Experience in law enforcement administration.

Skills

• Knowledge of grammar, spelling, and punctuation.
• Standard office practices and procedures, including data processing applications.
• Intermediate to advanced skills in operating personal computers and Microsoft Suite applications (Word, Excel, Outlook).
• Skill in interpreting and explaining rules and regulations.
• Ability to establish and maintain effective working relationships with others.
• Ability to organize, assign, and supervise the work of others.
• Analyzing problems and developing effective solutions.
• Working with the public.
• Typing and/or transcribing oral dictation.
• Exercising independent judgment within guidelines and departmental policies.
• Communicating effectively both verbally and in writing.

Working Conditions

Physical Environment

• Sitting, standing, walking.
• Driving a vehicle.
• Speaking, hearing, seeing, reading, and distinguishing colors.
• Reaching, twisting, climbing.
• Lifting floor to waist: 20 lbs.
• Lifting waist to shoulder: 20 lbs.
• Lifting shoulder to overhead: 20 lbs.
• Carrying 20 lbs. a distance of 50 feet.
• Pushing/pulling 30 lbs. a distance of 50 feet.

Social Environment

• Frequent interruptions, time pressures, high volume of work, unscheduled tasks, and frequently changing tasks.
• Public contact.
• Handling multiple or complicated tasks.
• Accuracy, decision-making, concentration/vigilance, teamwork.
• Working in close physical proximity with others.
• Rarely: emergencies, traumatic subject matter, dangerous environment, isolation, overtime/rotating shifts.

Work Environment

• Primarily indoors with bright lighting.
• Rarely outdoors in temperatures above 90 degrees.
• Conditions may rarely include high noise levels, stairs, or ladders.

Benefits

• Exceptional work-life balance: 4/10 schedule based on business needs.
• Manageable workload.
• Opportunity for criminal polygraph examinations.
• Training opportunities with AZ Polygraph Association, American Polygraph Association, and American Association of Police Polygraphists.
• Networking with other case agencies.
• Choice of three medical plans – starting as low as $70/month.
• 10 holidays/year + 1 personal day.
• Enrollment in the Arizona State Retirement System (Pension).
• Paid sick and parental leaves (birth/adoption).
• 30% discount at KinderCare daycare facilities in the Valley.
• MCKids Club daycare next to headquarters.
• Access to free County gyms.

Pay

Pay Range: $20.25 – $26.38 – $32.50 (MIN – MID – MAX). Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.