Receptionist

Key Responsibilities

• Answers telephones and directs the caller to the appropriate employee.
• Greets and directs visitors to the company.
• Takes and retrieves messages for various employees.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Receives, sorts and forwards incoming mail.
• Maintains and routes publications.
• Captures and coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Orders, receives, stocks and distributes office supplies.
• Completes clerical duties such as photocopying, faxing, filing and collating.
• Provides general administrative and clerical support.
• Maintains a clean and organized reception and lobby area.
• Affords assistance in ordering meals for customer visits and/or the plant for inventory.

Competencies (Knowledge/Skills/Abilities)

• Proficient in MS Office suite and Excel.
• General computer skills.
• Strong verbal and written communication skills.
• Organizational skills.
• Detail oriented.
• Ability to manage multiple tasks and achieve deadlines under pressure.
• Ability to consistently maintain professionalism and a positive service attitude.

Education

High school diploma or equivalent required.

Experience

Minimum of two (2) years Reception and clerical experience preferred.