Receptionist

About the Role

We are seeking a Receptionist/Office Assistant with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. The position also involves basic accounting tasks and knowledge of routine accounting functions in both accounts receivable and accounts payable. For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities.

Responsibilities

• Operate switchboard telephone system by answering phones and directing customers to the appropriate department
• Communicate with callers in a professional, friendly, and efficient manner, while minimizing hold times
• Handle customer complaints diplomatically and refer to the appropriate department for resolution
• Receive cash, checks, and credit card payments from customers; make correct change and issue receipts
• Assist managers with various clerical duties as needed
• Be friendly, professional, courteous, and efficient when working with customers and fellow employees

Requirements

• Dealership experience preferred
• Excellent knowledge of Excel
• Experience with Microsoft Office is a plus
• Available to work flexible hours including nights, weekends, and some holidays
• Professional appearance
• Ability to effectively communicate customer interests, needs, and requests to management and sales personnel

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

Pay

$18-$20/hour

Schedule

Monday - Friday, 9am - 5pm

Benefits

• Medical, Dental & Vision
• Short Term & Long Term Disability
• 401k with Match
• HSA/Flexible Spending
• Paid Vacation
• Growth Opportunities
• Paid Training