Receptionist

About the role

LifeSouth Community Blood Centers is seeking an individual to join our team as a Receptionist in Gainesville, FL. This position is responsible for registering blood donors and providing excellent customer service to all LifeSouth visitors.

Responsibilities

• Answer incoming telephone calls and transfer calls to the appropriate extension or relay messages
• Collect demographic information from donors and enter data into the computer system according to approved guidelines, print Single Donation Records (SDRs) and log donation information on donor registers
• Review donor record status reports and resolve registration discrepancies according to established guidelines
• Provide the highest level of customer service towards internal and external customers
• Greet donors and visitors and direct them to the appropriate area in the facility

Qualifications

• A high school diploma or GED
• Ability to work both independently and as a team member
• Knowledge of Microsoft Word, Excel, Outlook and PowerPoint
• Ability to follow moderately complex oral and written instructions
• One to three months of related experience preferred
• Experience with records management, business telephone systems, data entry and customer service preferred

Benefits

• Generous Paid Time Off (PTO) plan
• Medical, dental and vision insurances available to full-time employees the first of the month after 60 days
• Medical premium discount based on rate of pay
• Free basic life insurance for full-time employees
• Health Savings Account (HSA) with employer match each pay period
• Employer funded retirement plan for vested employees & 403b offered
• Access to wages prior to pay day
• CDL bonus program
• Bonus program for collections
• Holiday premium paid on certain holidays

Pay

Starting salary range is $14.50 - $15.95 an hour.

Schedule

This is a part-time position.