Receptionist

About the role

A Receptionist at Copper Springs East Behavioral Health provides administrative support and performs receptionist, clerical, customer service, and other non-technical duties within practices or departments.

Responsibilities

• Provides administrative support and performs receptionist, clerical, customer service, and other non-technical duties within practices or departments.
• Prepares statistical reports and performs clerical tasks, including preparing and distributing mail, maintaining filing systems, entering data, managing databases, typing documents and correspondence, photocopying, scanning, and faxing.
• Greets visitors and communicates effectively with patients, providers, and other offices, departments, and facilities.
• Places, answers, and directs telephone calls and distributes messages.
• Organizes, coordinates, and schedules meetings and appointments.
• Maintains a neat and organized office environment and monitors and orders office supplies.
• Handles information requests by reviewing files and records, answering inquiries, and responding to incoming work requests.
• Collaborates with other departments to ensure smooth operations.
• Coordinates workflow and compiles records of office activities.
• Performs basic accounting functions, including reviewing invoices, making deposits, and managing petty cash in offices or departments where payments are collected or processed.
• Attends and participates in staff meetings, in-service training, projects, and committees as assigned.
• Adheres to and supports STRHS policies and procedures.
• Works scheduled shifts, including overtime when necessary.
• Accepts all call schedules as assigned.
• Maintains a neat and professional appearance in compliance with the established dress code.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Preferred: Associates Degree.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Qualifications

• Must have excellent communication and interpersonal skills.
• Ability to multitask and manage multiple priorities.
• Proficiency in Microsoft Office Suite.
• Knowledge of medical terminology and healthcare regulations.
• Experience in a healthcare setting is preferred but not required.

Skills

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Pay

The pay range for this position is $18.00 - $25.00 per hour based on experience and qualifications.

Schedule

Full-time schedule is typically 40 hours per week.