Receptionist

Responsibilities

• Operate switchboard telephone system by answering phones and directing customers to the appropriate department
• Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times
• Handle customer complaints diplomatically and refer to appropriate department for resolution
• Receive cash, checks and credit card payments from customers; make correct change and issue receipts
• Aid managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with customers and fellow employees

Qualifications

• Experience with Microsoft Office is a plus
• Available to work flexible hours including nights, weekends and some holidays
• Ability to effectively communicate customer interests, needs and requests to management and sales personnel
• Professional appearance