Receptionist

Full-Time | Day Shift Availability | Richmond, VA

About the role

At Lakeside Health & Rehab, our receptionist plays a vital role in delivering exceptional customer service while supporting our team and residents each day. If you are friendly, organized, and thrive in a fast-paced environment, we’d love to have you on our team!

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism
• Answer and manage a multi-line phone system, directing calls accurately
• Take and relay messages in a timely manner
• Provide general information and directions about the facility
• Assist with administrative tasks such as filing, copying, and supply management
• Help maintain a safe, organized, and welcoming front desk environment
• Support new employee orientation processes as needed
• Communicate effectively with team members across departments

Requirements

• High school diploma or equivalent required
• Previous receptionist, customer service, or administrative experience preferred
• Strong communication and interpersonal skills
• Professional, friendly, and approachable demeanor
• Ability to multitask and stay organized in a fast-paced setting
• Basic computer skills (Microsoft Office experience a plus)
• Reliable and team-oriented

Benefits

• Competitive compensation
• Generous Paid Time Off (PTO)
• 401(k) retirement plan
• Daily Pay options
• Comprehensive health, dental, vision, and disability insurance
• Wellness programs and employee support resources
• Ongoing training and career development opportunities