Receptionist

About the role

Receptionist/Secretary providing office assistant duties for counseling staff at Knowledge Builders Inc. (KBI), a certified Woman-Owned Business Enterprise established in 2005 that offers IT consulting, administrative and health care staffing, payrolling, and call center services. The role involves clerical tasks such as data entry, error resolution, case opening, appointment verification, filing, authorizations, communications, mail clerk duties, inventory monitoring, reception duties (phone answering, greeting participants, general questions), and other administrative/clerical duties as needed.

Responsibilities

• Data entry and error resolution in existing participant cases to ensure compliance
• Opening new cases
• Verifying appointments
• Filing paper and electronic documents
• Assisting/creating authorizations for service
• Sending communications via email and US Mail
• Mail clerk duties (incoming and outgoing mail)
• Monitoring office supply inventory
• Reception duty: answer phones, greet participants, answer general questions regarding services
• Other reasonable administrative/clerical duties as needed

Schedule

Hours are 8:30 AM – 5 PM, Monday – Friday; the office is closed on state holidays.