Receptionist

About the role

The receptionist provides general office support with a variety of clerical activities and related tasks. Key responsibilities include answering the telephone, directing calls, greeting visitors, confirming memberships, taking and retrieving messages, providing information, handling mail, and assisting with other clerical duties.

Responsibilities

• Answers the telephone and directs the caller to the appropriate associate.
• Transfers a caller to an associate’s voice mailbox when the associate is unavailable.
• Greets and directs visitors.
• Confirms membership, issues temporary membership cards, and occasionally processes new memberships on computer.
• Takes and retrieves messages for various personnel.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Receives, sorts, and forwards incoming mail.
• Captures and delivers express mail services (FedEx, UPS, etc.)
• Receives returned merchandise and contacts department head for proper processing.
• May also assist with other related clerical duties such as photocopying, faxing, filing, and collating.

Requirements

• A high school diploma or equivalent.
• Ability to communicate effectively.
• Commitment to company values and strong customer orientation.

Skills

• Excellent communication skills.
• Attention to detail.
• Basic computer skills (e.g., Microsoft Office).

Pay

Commensurate with experience.

Schedule

N/A

Benefits

N/A

Benefits

N/A

Pay

Commensurate with experience.