Receptionist

JOB DETAILS Job Summary The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams. Key Responsibilities Manage reception desk operations to ensure consistent coverage during business hoursGreet and assist customers, vendors, and visitors in a professional and efficient mannerAnswer and direct incoming calls to appropriate departments or personnelMaintain accurate documentation and records in accordance with company standardsEnsure compliance with required documentation and posting requirementsMonitor and organize incoming and outgoing communications, including messages and inquiriesAssist with coordinating internal communication between departmentsMaintain cleanliness, organization, and overall presentation of the reception areaIdentify and escalate operational issues, documentation concerns, or compliance gaps Qualifications Previous experience in reception, administrative, or customer service rolesStrong communication and interpersonal skillsAbility to manage multiple tasks and priorities in a fast-paced environmentStrong attention to detail and organizational abilitiesBasic proficiency in Microsoft Office (Excel, Outlook, etc.) Preferred Qualifications Experience in a retail or warehouse environmentFamiliarity with administrative processes and documentation requirementsExperience handling high-volume customer or call interactions Work Environment / Expectations Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs. Benefits & Perks Medical, Dental, and Vision Insurance Coverage401(k) Retirement Plan with Employer MatchPaid Time Off (PTO) in accordance with company policySix (6) Paid Company HolidaysTuition Reimbursement Program (subject to eligibility and plan guidelines)Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)Competitive and Comprehensive Benefits Package Designed to Support You and Your FamilyAll benefits are subject to eligibility requirements and plan terms Job Ref #: 6a227a9e-1435-4dc5-866e-9a95dce6cbfa Date Posted: 2024-12-03