Receptionist

Since 1984, Jessie Lord Bakery has been baking some of the freshest, flakiest homestyle pies in the country. We take great pride in sourcing high-quality ingredients—from rich California dairy and eggs for our cream and meringue pies to perfectly-ripe apples, peaches, cherries, and berries for our fruit pie fillings. Every detail of the pie production process is carefully attended to, from rolling to crimping, filling to baking, with a strong emphasis on quality control (especially taste-testing). Combining old-fashioned technique with modern methods, we craft from-scratch bakery pies with the same care as those baked at home, ensuring they are both deliciously authentic and affordable. We offer complete lines of frozen, unbaked and pre-baked, thaw-and-sell pies in sizes ranging from 6” to 12”, providing convenience for in-store bakeries. We also work with clients on private labeling, custom packaging, and unique pie varieties tailored to their brand.

About the role

As the first point of contact for our organization, the receptionist plays a vital role in creating a positive impression for clients, visitors, and employees.

Responsibilities

• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Answer incoming telephone calls, determine the purpose of calls, and forward calls to appropriate personnel or department in a professional and friendly manner.
• Ensure that visitors entering the plant sign in and complete the confidentiality agreement.
• Receive and sort daily mail and deliveries.
• Ensure that all incoming and outgoing packages are logged and distributed to the appropriate departments.
• Maintain office supplies and place orders when necessary.
• Maintain kitchen organized and stocked.
• Keep track of all Amazon orders.
• Assist the HR Assistant with office signing sheets.
• Maintain and update office directory as needed.
• Assist with administrative tasks as needed, such as filing, data entry, and photocopying.
• Streamline administrative production support by monitoring WIP queries daily, resolving missing documentation issues, and maintaining accurate downtime records in the Access database.
• Perform other duties as assigned by the supervisor.

Food Safety Responsibilities

• All employees are required to immediately report and assist in the elimination or control of any food safety issues they observe to their supervisor.
• Monitors and enforces cGMPs.
• Follow all Good Manufacturing Practices and Pre-requisite programs.

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service role preferred.
• Bilingual: English/Spanish.

Physical Requirements

• Frequently required to sit for up to an entire 8-hour shift.
• Occasionally lift and/or carry up to 30 lbs.
• Frequent use of hands.

Schedule

Monday - Friday

Pay

$22 - $25 USD per hour (Torrance).