Receptionist

Description

Premier Disability Services, a division of Internet Brands, is seeking a Receptionist to join their high-volume call center team based in Minneapolis, MN. This is an entry-level role that allows you to work in a business environment. The Receptionist will provide high-quality telephonic receptionist support to various departments, handle data entry and mailroom duties.

Responsibilities

• Open and sort inbound mail
• Process outbound mail
• Answer inbound client calls and transfer the calls to the appropriate department
• Enter data into client files

Qualifications

• Previous experience in a direct customer contact position is preferred
• Customer service orientation; energetic and outgoing personality
• Excellent written and verbal communication skills; Ability to communicate professionally, effectively and with empathy in potentially difficult circumstances
• Multitasking skills and the detail-oriented focus required for a fast-paced environment
• Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers
• BILINGUAL - English/Spanish a plus
• Can lift up to 40 lbs

What We Offer

• Medical, Dental and Vision insurance
• PTO and paid holidays
• Cafeteria onsite and a subsidized lunch program
• Opportunities to grow within the company

Benefits

• Health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance
• 401(k) retirement savings plan with a company match
• Paid time off (PTO)
• Paid holidays
• Commuter benefits
• Access to Employee Assistance Program (EAP) and well-being coaching services

Pay & Schedule

• $16/hr with the opportunity to earn up to $500/month in performance-based bonuses
• Full-Time, hourly, non-exempt
• Hours of Operation: Monday–Friday, 9:30 AM – 6:00 PM CST