RECEPTIONIST
About the Role
Intermountain Hospital is seeking a dynamic Receptionist to join our team. This role involves greeting patients, visitors, and staff at our front desk in a professional and engaging environment dedicated to healing and health.
Responsibilities
- Greet and assist all visitors, including checking in patients for assessment.
- Answer and route calls via the switchboard appropriately.
- Maintain the facility census book.
- Accept and direct incoming deliveries.
- Process incoming and outgoing mail.
- Provide clerical support as requested and keep Admissions & Registration (A&R) forms stocked.
- Maintain the appearance of the lobby and triage rooms.
- Enter patient admissions, A&R calls, discharges, and physician/bed/unit transfers into the data processing system.
- Assist with various clerical duties and projects as assigned.
Schedule
Shift: 6:00 a.m. to 2:00 p.m. on Saturday and Sunday, plus other days/hours as needed.
About the Facility
Intermountain Hospital, located in Boise, has been providing quality psychiatric and chemical dependency services to Idaho's Treasure Valley and the western U.S. since 1980. This 151-bed facility is situated on 10 beautiful acres near the foothills of Idaho's Sawtooth Mountains. Our mission is to provide safe, effective, and compassionate mental health and substance use treatment through a wide range of evidence-based inpatient and outpatient programs tailored to meet patients' needs.
Qualifications
- High school graduate or equivalent.
- Two (2) years’ experience on a multi-line telephone switchboard, preferably in a healthcare environment.
- Any combination of education, training, or experience in a hospital environment is preferred.
Benefits
- An environment that prioritizes patient care.
- Opportunities for growth, learning, and career advancement, including robust continuing education and leadership development.
- Supportive and responsive leadership.
- Competitive salary and comprehensive benefits package.