Receptionist
Job Summary
The Receptionist position at Ingleside Communities must be a friendly, professional, and customer-focused person. The Receptionist is the first point of contact for residents, families, visitors and staff and plays a key role in creating a welcoming environment while providing administrative and clerical support to the facility. The ideal person for this role is organized, dependable, compassionate, and committed to providing exceptional customer service in a healthcare setting.
Compensation
$16.00 – $18.00 per hour dependent on experience
- Health insurance options designed for flexibility
- Dental and Vision insurance
- Company-paid life insurance
- 401(k) with employer match
- Generous PTO package
- Tuition reimbursement and continuing education
- Employee Assistance Program (EAP)
- Flexible spending account
- Referral bonuses, employee discounts, early wage access
Benefits
- Benefits vary by employment status (Full-time, Part-time, PRN, Temporary/Seasonal)
Key Responsibilities
- Welcome all visitors, applicants, staff, etc. Remember that they get their first impression of the facility from you – be sure it is a positive first impression.
- Maintains confidentiality!
- Keeps an updated room location listing at all times in order to properly direct visitors to residents' rooms.
- Directs all residents' family members, employees with specific questions or concerns to the appropriate department supervisor. NEVER give out information regarding residents or employees, either to visitors or callers.
- Always be aware that the receptionist area is accessible to everyone and it must be maintained professionally at all times.
- Use paging system professionally at all times in locating individuals or making necessary announcements. Remember that your voice is heard by everyone present in the facility.
- Other duties assigned by the office manager or facility administrator.
Qualifications
- Must be at least 18 years of age
- Must be a high school graduate
- Must have great communication skills
- Must have typing and organization skills
- Must be able to meet the public in a friendly, welcoming manner
- Must have knowledge of office equipment and supplies
- Must have sincere desire to work with residents, staff, visitors, and family members
- Must be able to intermittently stand, walk and sit 6-8 hours in an 8-hour day
- Must be able to occasionally bend, squat and twist body
- Must be able to lift a maximum of 20# with frequent lifting and/or carrying of objects up to 10#
About Ingleside Communities
Join our 80-bed skilled nursing community, where long-term care meets short-term rehab with heart. We’re proud of our team culture that feels more like family than work. Here, your voice matters, your ideas are valued, and your career truly grows.
Core Values
- Do the Right Thing
- Foster Positive Relationships
- Be Committed
- Be Innovative
- Coach, Guide, and Lead
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to protected status.