Receptionist

Job Responsibilities

• Answer and direct incoming phone calls, respond to program inquiries, and refer calls as needed
• Process and distribute incoming mail, and maintain accurate and up-to-date files
• Affiliate with the public with completing pre-applications, scheduling appointments, and uploading documents
• Assist the public with completing pre-applications, scheduling appointments, and uploading documents
• Update system information and perform data entry tasks to support Rental Assistance team
• Prepare and review rental assistance documentation, including RFTA forms and leases
• Manage and process tenant payments, ensuring accurate receipting and posting
• Other job duties as assigned

Requirements

• A high school diploma or equivalent required
• 2+ years of administrative or clerical experience preferred
• Proven track record of delivering exceptional customer service
• Proficient typing skills, with a preferred speed of 65 words per minute
• Excellent written and verbal communication skills
• Self-motivated and able to work independently, with a strong ability to schedule, organize, and prioritize tasks effectively

Pay

$17.50