Receptionist

Job Responsibilities

• Answer multiple phone lines in a courteous and professional manner
• Data entry
• Aid with other administrative duties as needed
• Determine caller’s needs and route to the appropriate department
• Meet and greet visitors
• Determine visitor’s needs and contact the appropriate department
• Aid various departments with special projects as needed
• Provide excellent customer service to all service customers and vendors
• Handle frustrated customers in a courteous and professional manner
• Solve problems

Qualifications

• Minimum 1-2 years of experience as a Receptionist, Dispatcher or Administrative role in a professional business environment
• Excellent interpersonal, verbal and written communication skills
• Knowledge in MS Office Applications (Word, Excel, Outlook)
• Attention to detail
• Flexible hours
• Excellent phone etiquette and customer service skills
• Comfortable with answering a multi-line system
• Professional appearance a must
• Friendly and courtesy disposition
• Motivated, self-starter
• Work effectively with all departments with limited supervision
• Solid time-management skills

About Us

The Pohanka Family of Dealerships has been serving the Washington DC Metropolitan area since 1919. With 22 dealerships across Virginia, Maryland, Washington DC, and Texas, we are committed to providing our loyal customers with a variety of convenient solutions. Our Pohanka Community Outreach partners with over 1200 local organizations, contributing more than $2M annually.

We believe in fostering a collaborative work environment where our dedicated team members can thrive and achieve their full potential. Join us to grow your career and make a difference!

What We Offer

• Competitive Compensation
• Medical, Dental & Vision Insurance plans
• Life Insurance
• Disability coverage
• 401K Plan with company contribution
• Paid vacation, personal leave, and holidays
• Employee discounts on products and services
• Opportunity to grow within the company - we love to promote from within!