Receptionist

About the role

Start your career with one of the nation’s fastest-growing auction houses! At Heritage Auctions, you’ll play a key role in creating a welcoming atmosphere for clients and visitors. As part of a team that brings rare collectibles to life—from Fine Art and Luxury Goods to Sports Memorabilia, Coins, and more—you’ll support a dynamic, fast-paced environment where organization and communication are essential. Headquartered in Dallas with offices worldwide, we offer a collaborative workplace where curiosity is valued, growth is encouraged, and each day offers something new. If you’re personable, detail-oriented, and enjoy engaging with people, we invite you to join our team and be part of a company that connects collectors and enthusiasts worldwide. LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane

Responsibilities

SUMMARY: Responsible for welcoming and greeting guests in person or on the phone. Properly transferring calls to the designated department or person.

• Promptly and courteously answering all incoming calls and forwarding them to the appropriate department
• Handling all incoming lobby traffic, including greeting guests and advising guests of guests in the lobby, signing in delivery services, vendors, maintenance workers, etc
• Ensuring the lobby is always presentable
• Assist with customer service tasks and duties as needed

Requirements

• Must have 2+ years of experience in customer service
• Proficiency in Microsoft applications, specifically Outlook and Excel
• Must have excellent phone presence and interpersonal skills
• Ability to multitask and pay great attention to detail
• Must have a positive attitude with exceptional client service skills
• Prior receptionist or customer service experience preferred
• Willingness to learn
• Professional attitude and appearance
• Ability to work well with others

Skills

Multilingual is a plus.

Benefits

• Medical, Dental, and Vision coverage
• Paid Time Off (PTO)
• 401(k) Savings Plan
• Onsite gym with access to a personal trainer

Schedule

Work hours: Monday to Friday, 8:00 AM – 5:00 PM. Candidates must be adaptable, as the role may occasionally require extended hours—including early mornings, evenings, and weekends—based on the auction schedule.