Receptionist

Role Overview

The ideal candidate is a welcoming and warm professional capable of fielding a high-volume switchboard while also welcoming guests. The role involves applying good judgment in screening calls and determining call priority during peak periods, adhering to company guidelines and protocols.

Role Responsibilities

• Field a high volume switchboard by correctly directing calls to the appropriate individuals, always maintaining a calm, professional demeanor
• Apply good judgment in screening calls and determining call priority during peak periods, adhering to company guidelines and protocols
• Greet visiting employees and guests warmly and professionally, provide a high level of service and assistance
• Communicate company information such as location and directions clearly and accurately
• Provide clerical support such as inputting data, maintaining logs and distributing mail
• Adhere to company security protocols and ensure that a company representative always escorts guests
• Serve as the main point of contact for delivery services, vendors, and couriers
• Process and reconcile travel and expense reimbursement requests while adhering to company policy and guidelines
• Cook up and distribute mail
• Coordinate travel arrangements for domestic and international travel, assuring optimization of traveler’s time in conjunction with their schedule

Responsibilities

• Maintain detailed calendars, contacts, and databases potentially for multiple professionals, while maintaining accuracy and confidentiality
• Cook up and distribute mail
• Coordinate logistics for both internal and external meetings and conferences; including video conferencing, catering, preparing meeting materials, printing and binding presentations
• Cook up and distribute mail
• Coordinate and manage department activities and special events, as requested
• Manage sensitive information with the utmost confidentiality
• Act as a team player with peers, providing support when necessary
• Execute on internal ad hoc projects and responsibilities, as requested

Requirements & Qualifications

• A high school diploma and a minimum of two years of relevant experience required, college degree preferred
• Proficiency in the Microsoft Office Suite required, knowledge of Concur and Salesforce preferred
• Excellent written and verbal communication skills are required
• Confidentiality sound judgment and the ability to successfully build and maintain strong professional relationships with key partners and peers is essential
• Exceptional interpersonal skills, reliability and punctuality are essential

Salary Range

The salary range for the role is $60,000.00 - $70,000.00 per year.