Receptionist
GUNTHERS Heating|Cooling|Plumbing · American Fork, UT · 2 mo ago
On-siteAdministrativeFull-time
In 1910, we started with a small farm and a sheet metal shop in Lehi, Utah. Four generations later, as a consequence of the unchanged quality and integrity with our team and customers, GUNTHERS remains the longest running HVAC business in Utah County. Like our Founders, we continue to create an enjoyable environment for our team. Our team continues to deliver an exceptional experience to every customer! We are proud of our rich family heritage and strive to improve every day.
About the role
The successful GUNTHERS receptionist is upbeat, friendly, and professional while upholding our Core Values and having the drive to support and learn other departments within GUNTHERS.
Responsibilities
- Answer and direct phone calls in a polite, professional and friendly manner
- Welcome visitors in a warm and friendly manner
- Maintain reception area and all common areas in a clean and organized manner at all times
- Operate standard office equipment effectively
- Estimate service calls and schedule customers professionally and accurately
- Receive deliveries – develops a professional relationship with our vendors
- Maintain the general office filing system
- Willing to support our dispatch department
- Additional duties as assigned by the Team
Qualifications
- Verbal and written communication skills to interact clearly with customers, vendors, and other employees; uses Please and Thank you in all email, in-person, and phone conversations
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a variety of tasks throughout the day
- Patience and listening skills to respond appropriately and interact positively with customers
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Professional and friendly
- Must be 18 years or older and have a high school diploma
Benefits
- Competitive market pay
- Exceptional family culture & Core Values
- Health, Dental, Vision, HSA
- Profit Sharing
- 401k with 4% match
- Accrued paid vacation starting day one
- Paid holidays
- Stability
- Friend/Family Referral Program
Pay
Pay depends on experience.
GUNTHERS is a smoke-free environment – no smoking.