Receptionist

We need to output HTML fragment with sections only if content present. The posting includes many responsibilities, requirements, etc. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. We have job description: "Job Requirements Summary: The Receptionist is the person responsible for attending to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. The Receptionist is also responsible for completing tasks assigned by the Program Director. The Receptionist knows each person's roles and responsibilities and can filter situations to the right person. The Receptionist? Actually "right person". The Receptionist reports to the Program Director." Then "The job description of the Administrative Assistant can be categorized into the following general areas: Support to the Administration / Management Records Management Support to Individuals and Stakeholders Roles And Responsibilities ..." Then a long list of duties under each area. Then "Knowledge And Skills" list. Then "Experience / Educational Requirements". Then "Expected Job Outcomes". Then "Physical Characteristics/Inhabitants of Position" list. Then "Special Requirements" list. We need to map to sections: About the role (maybe a brief summary). Responsibilities (list of duties). Requirements (maybe experience/education). Qualifications (maybe knowledge/skills?). Skills (maybe knowledge and skills). Benefits, Pay, Schedule: none present, so we should not include those sections. We must not repeat job title as heading. No Job ID. We must preserve all substantive info, not invent. We need to use

for section headings. Use

• for any list of duties/requirements/benefits, and

  for prose. We need to decide what goes where. We could have:

  About the role

  ... summary ...

  Responsibilities

  ... list of duties ...

  Requirements

  ... experience/education requirements ... maybe also special requirements? But special requirements could be separate? The instruction says prefer few substantive sections over many thin ones. Could combine Experience/Education and Special Requirements under Requirements? But maybe better to have Requirements (experience/education) and Qualifications (knowledge/skills). Skills maybe same as Qualifications? The instruction says we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only those with real content. We have knowledge and skills list; that could go under Skills or Qualifications. We have experience/educational requirements; that could go under Requirements. We have expected job outcomes maybe could go under About the role? Or maybe under Responsibilities? But it's outcomes; could be part of About the role. Physical characteristics maybe could be part of Requirements? But it's about physical demands; could be under Requirements as well. We need to preserve all substantive info; we can split into multiple sections but avoid thin ones. Let's propose sections: - About the role: summary paragraph (first paragraph). - Responsibilities: detailed list of duties (the long list under Support to Administration/Management, Records Management, Support to Individuals and Stakeholders, plus Additional Tasks). - Requirements: experience/educational requirements + physical characteristics + special requirements (driver's license, background check, TB test, etc.) maybe also expected job outcomes? But expected job outcomes could be separate? Might be considered part of About the role? But we can put under Requirements as "Expected outcomes". However the instruction says we should not create sections with filler like "not specified". Expected job outcomes are specific, so we could include them under Requirements or maybe under Qualifications? I'd put under Requirements as they are expectations. - Qualifications: knowledge and skills list. We could also have Skills separate but knowledge and skills already cover skills; maybe we can put knowledge and skills under Skills and keep Qualifications empty? But we need to avoid empty sections. So we could put knowledge and skills under Skills, and Qualifications maybe left out. Or we could put knowledge and skills under Qualifications and leave Skills out. Since both are similar, we can choose one. The instruction says prefer few substantive sections over many thin ones. So better to combine knowledge and skills into one section, maybe called Skills (or Qualifications). Which one is more appropriate? The list includes "Must be able to speak, read and write in English", "Proficient in use of a personal computer...", "Knowledge of administrative and clerical procedures", etc. That's more like qualifications/skills. I'd put under Skills. Thus sections: About the role, Responsibilities, Requirements, Skills. We need to ensure we don't miss any substantive info. Let's extract content. About the role: The first paragraph: "The Receptionist is the person responsible for attending to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. The Receptionist is also responsible for completing tasks assigned by the Program Director. The Receptionist knows each person's roles and responsibilities and can filter situations to the right person. The Receptionist reports to the Program Director." We could also include the line about "The job description of the Administrative Assistant can be categorized into the following general areas: Support to the Administration / Management Records Management Support to Individuals and Stakeholders Roles And Responsibilities". That's more of a heading for the responsibilities list; we can incorporate that as intro to responsibilities. Responsibilities: We need to list all duties. Let's extract bullet points from the text: Under SUPPORT TO THE ADMINISTRATION/MANAGEMENT: - answer telephone, screen and direct calls - checks voicemails and follows up on any messages left in general mailbox. - takes and relay messages - provide information to callers - greet persons entering organization - direct persons to correct destination - deal with queries from the public and customers - logs new client referrals into Therap into priority module and communicates information to Program Director and COO. - ensure knowledge of staff movements in and out of organization - monitor visitor access and maintain security awareness - provide general administrative and clerical support - make deliveries and run errands when needed - prepare correspondence and documents - daily receive and sort mail and deliveries - daily scan mail and documents to operations assistant - organize conference and meeting room bookings - co-ordinate meetings and organize catering - cleaning and sanitizing high traffic areas in the office - Receive Faxes and distribute to appropriate parties - Distribute payroll - Ensures employee signs for checks / direct deposit receipt when received - Complete inventory of office supplies, electronic equipment, and office property weekly for operations assistant. RECORDS MANAGEMENT: - File documentation in office client books and records weekly. - Ensure completeness and quality of all documents before filing or accepting documents to be filed - Forward documentation to appropriate parties and ensure receipts SUPPORT TO INDIVIDUALS AND STAKEHOLDERS: - Email / fax requested information, including, but not limited to: - Requested info to DOH, DDSD, IDT members - Additional Tasks - Attend management and QA/QI meetings as requested - Other tasks as assigned by the Great Livin' LLC Program Director relevant and within the guidelines mission and ethics of Great Livin' LLC - Completion of job-related requirements per Great Livin's Policies and Procedures, and State Standards, Procedures and expectations (including - as applicable, but not limited to: completion of all required documentation before leaving shift; completion of State Abuse, Neglect and Exploitation Reporting; GERs; Time IPS) Knowledge And Skills: - Must be able to speak, read and write in English - Proficient in use of a personal computer and various software packages - Knowledge of administrative and clerical procedures - Knowledge of computers and relevant software application - Knowledge of customer service principles and practices - Keyboard skills - Must follow dress code per handbook and dress in a business casual attire at all time. - Must have or gain working knowledge of Therap, Microsoft Office 365 and other agency systems as applicable - Knowledge of agency positions and responsibilities, and who to go to with specific questions and/or concerns - Must be of good integrity and possess adequate physical, mental and emotional stability so as to meet job duties in a safe and responsible manner - Must have good organizational and time management skills - A general understanding of the DD Waiver / Mi Via Waver/ Intermediate Care Facilities. - Communicate in a courteous and professional manner with co-workers, Individuals and stakeholders - Able to establish priorities, work independently, and proceed with objectives without hands-on supervision - Able to handle and resolve recurring problems Experience / Educational Requirements: - High School Diploma generally required - Agreeable to additional training/s when appropriate for the enhancement of position skills Expected Job Outcomes: - Timely and accurate filing of necessary paperwork / reports - Concise and accurate completion of assigned tasks - Conduct himself/herself as a member of the Great Livin' team - Assist with the growth, quality and direction of Great Livin' - Cohesive communication between the Great Livin' Management team, co-workers, Individuals, and relevant team members related to Great Livin' and the people we support Physical Characteristics/Inhabitants of Position: - Lifting - Strong Odors - Verbal Aggression - Airborne Particles - Travel - Related Equipment Operations - Noise - Possible Eye Irritants - Small/Cramped Workspaces - Eye Strain - Possible Skin Irritants - Computer Usage - Heights - Physical Aggression - Medium/High Temperature Work Areas Special Requirements: - Valid New Mexico Driver's License - Valid Auto Liability Insurance - Pass required background checks - Job Related Certification(s)/Trainings, as and when deemed necessary by Great Livin' LLC and / or the state of New Mexico - Pass TB test We need to include all these in appropriate sections. We could put Experience/Educational Requirements, Expected Job Outcomes, Physical Characteristics, Special Requirements all under Requirements section as sub-lists? But we need to use
  • for any list. We could have multiple
    under the same section, each preceded by a

    heading? But the instruction says use

    for section headings,

    • for any list of duties/requirements/benefits, and

      for prose. It doesn't forbid multiple lists within a section. So we can have a Requirements section with multiple

      groups, each maybe preceded by a

      describing the category (like "Experience and Education:", "Expected Outcomes:", "Physical Demands:", "Special Requirements:"). Similarly, Skills section can have a

      for knowledge and skills. Responsibilities section can have a
      for all duties. About the role can be a

      . We must not include boilerplate like EEO etc. Not present. Now we need to output only HTML fragment. Let's craft. First, About the role:

      About the role

      The Receptionist is the person responsible for attending to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. The Receptionist is also responsible for completing tasks assigned by the Program Director. The Receptionist knows each person's roles and responsibilities and can filter situations to the right person. The Receptionist reports to the Program Director.

      Second, Responsibilities:

      Responsibilities

      The role encompasses support to administration/management, records management, and support to individuals and stakeholders, including the following specific duties:

      • answer telephone, screen and direct calls
      • check voicemails and follow up on any messages left in general mailbox
      • take and relay messages
      • provide information to callers
      • greet persons entering organization
      • direct persons to correct destination
      • deal with queries from the public and customers