Receptionist

Overview

The Receptionist plays a crucial role in providing a welcoming and personalized service to clients, employees, and guests. This role involves managing guest requests, handling check-ins/check-outs, coordinating events, managing reservations, and addressing issues to ensure exceptional guest experiences.

Responsibilities

• Client and Guest Assistance: Greet and welcome clients and guests, handle check-ins/check-outs, and address any issues.
• Event Planning: Assist with event coordination, registration, nametags, and coat check.
• Reservations Management: Create and modify conference room reservations, coordinate special requests, and stock conference rooms.
• Problem Resolution: Address client and employee issues, providing prompt and professional solutions.
• Communication: Maintain communication with internal employees, manage front desk email inbox, and answer phone calls.
• Administrative Duties: Support COO and perform other administrative tasks as needed.

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service or hospitality role.
• Experience in a front desk or concierge role.
• Proficiency with Microsoft Office Suite.
• Able to work flexible hours, including evenings and events.

Prior to Hiring

This position is fully in-person, 5 days per week in the office (Philadelphia, PA).

Benefits

Competitive health and welfare benefits, numerous voluntary benefit choices, superior 401k match, tuition reimbursement, company subsidized commuter benefits, generous paid time off, including parental leave, and more!

About Glenmede

Founded over 65 years ago, Glenmede is a trusted partner for private wealth, endowment & foundation, and investment management clients. Our culture fosters continuous career growth and development in all areas of the organization. Glenmede is headquartered in Philadelphia, PA, with 9 offices across the US. For more information, visit www.glenmede.com.

Equal Opportunity Employer

Glenmede is an equal opportunity employer and committed to ensuring equal employment opportunity without regard to any legally protected characteristics. Learn more about our policy on equal employment opportunity at www.glenmede.com/equal-opportunity-employer/. We do not accept unsolicited resumes from agencies. No phone calls please.