Receptionist

About the role

Our client is seeking a professional, organized, and personable Temporary Legal Receptionist for an established law firm in Franklin, Tennessee. This opportunity is ideal for an experienced receptionist or administrative professional who enjoys working in a fast-paced, client-focused environment and can provide reliable front-office support during a temporary leave of absence. The selected candidate will serve as the first point of contact for clients and visitors while assisting with daily administrative responsibilities to ensure smooth office operations.

Responsibilities

• Answer and direct incoming telephone calls in a courteous and professional manner.
• Greet clients, visitors, and vendors and provide a welcoming front-office experience.
• Schedule new client appointments and assist with calendar coordination.
• Respond to general inquiries and direct communications to the appropriate staff members.
• Assist with maintaining organized appointment calendars and office schedules.
• Provide general administrative and clerical support to attorneys and office personnel.
• Prepare, organize, and maintain routine office documents and correspondence.
• Utilize Microsoft Outlook, Word, and Excel for scheduling, correspondence, and administrative tasks.
• Maintain confidentiality when handling sensitive client information.
• Support daily front-desk operations and assist with additional administrative duties as needed.

Requirements

• Previous experience in a receptionist, front desk, or administrative support position.
• Excellent verbal and written communication skills.
• Strong customer service skills and a professional demeanor.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to manage multiple responsibilities and prioritize tasks efficiently.
• Strong organizational skills and attention to detail.
• Dependability, punctuality, and the ability to work independently.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

Qualifications

• Previous receptionist or administrative experience in a law firm or professional services environment.
• Experience scheduling client appointments and managing calendars.
• Familiarity with legal office procedures and client communication.
• Experience working in a busy office with frequent phone calls and visitor interactions.