Receptionist

Summary

Receives callers at community/office, determines nature of business, and directs callers to destination.

Schedule

Saturday and Sunday: 9:00am–5:30pm

Pay

$22.75 – $24.00 per hour

Responsibilities

• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction
• Directs caller to destination and records name, time of call, nature of business, and person called upon
• Takes messages accurately including correct spelling of names and phone number
• Operates multi-line telephone console to receive incoming messages
• Greet incoming visitors, screen visitors in lobby if unfamiliar
• Proficiency with multi-line telephones, telephone head set, calculator, fax machine, postal machine and copy machine
• May cash checks; sell stamps, bill residents for meal charges by entering data on computer system
• May sell meal tickets to employees and issues visitors pass when required
• May make guest room reservations
• Monitor fire alarms, call 911 if applicable and direct emergency personnel
• Keep track of keys to residents, employees and vendors
• Performs variety of clerical duties, which may include various projects for the Executive Director, Marketing, Accounting and Activity Departments
• Performs all duties in a safe and efficient manner
• Reports any safety hazards and/or accidents to supervisor
• Attends all mandatory in-service meetings
• Complies with all department and facilities policies and procedures

Qualifications

• High School diploma or GED