Receptionist

Responsibilities

• Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
• Answer phone calls and emails and communicate relevant information to the appropriate parties
• Schedule appointments and ensure the business calendar is accurate and up-to-date
• Manage incoming and outgoing mail and handle deliveries
• Process new client information and prepare files
• Maintain physical and e-file file system
• Run occasional errands (e.g. Post Office, Bank, Office Supplies)
• Proofread documents for formatting and typographical errors (Microsoft Office and Adobe Acrobat Pro experience Required)
• Organize, copy, tab, scan, print, and collate physical documents
• Manage the breakroom, including preparing coffee for team and clients, re-stocking necessities, keeping the kitchen tidy, shredding, ensuring trash is taken out on the appropriate pick up day
• Work with the team to ensure the best possible results and client experience
• Provide administrative support to other team members with data entry, paperwork, photocopying, etc.

Qualifications

• Associates degree or higher
• 3-years of experience as a receptionist, administrative assistant, guest service specialist, or similar office or service position preferred
• Comfortable taking telephone calls and mitigating stressful situations
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
• Proficient computer skills and knowledge of Microsoft Office Suite, Adobe Acrobat Pro and CRMs
• Valid driver’s license, reliable vehicle, and safe driving record
• Must be able to go up and down stairs, and lift 50 pound boxes

Benefits

• Competitive Salary: $20-25 per hour based on experience, with performance-based bonuses
• Location: Chatham, NY; In-Office
• Hours: 40 hours per week, typical business hours
• Health Insurance: contribution to support your well-being
• Simple IRA Plan with 3% company match
• Paid Time Off to maintain work-life balance
• Professional Development Opportunities to support your growth

About the role

We’re looking for a positive and professional receptionist to be the face of our local business. Join a supportive team focused on helping families and small business owners achieve their goals through comprehensive estate planning.