Receptionist

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

About the role

We are excited to announce that we are looking to add a receptionist to our growing team! This is an in-office role - Reno, NV!

Responsibilities

• Enable you to apply your passion for delivering exceptional customer experiences directly and as part of a team.
• Greet, interact, and assist visitors and customers.
• Answer and direct incoming phone calls.
• Support the team by gathering, reviewing, and preparing documents; maintaining accounts; setting up appointments; assembling document packages.
• Receive, sort and route mail.
• Order and maintain office supplies and equipment.

Requirements

• Passion for meeting new people and helping them get what they need.
• Excellent verbal and written communication.
• Knowledge of Microsoft Office applications and willingness to learn other technology as needed.
• Strong work ethic and meets commitments.
• Thrives in contributing to a team working together to deliver beyond customer expectations.
• Previous experience working in an office environment or dealing with the public is preferred.
• High school diploma or equivalent.

Qualifications

• High school diploma or equivalent.

Skills

• Customer service orientation.
• Microsoft Office applications.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay

Pay Range: $16.07 - $21.41 Hourly