Receptionist

York Nursing and Rehab Center is seeking a skilled and customer-focused Receptionist to join our team in Philadelphia, Pennsylvania. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support. If you're passionate about delivering outstanding service and have a warm and welcoming demeanor, we encourage you to apply for this per diem opportunity.

About the Role

As a Receptionist at York Nursing and Rehabilitation, you will have the opportunity to make a meaningful difference in the lives of our patients and their loved ones. Our team is dedicated to providing personalized care and attention, and we're seeking a like-minded individual who shares our passion for delivering exceptional service.

Responsibilities

• Greet patients, families, and visitors in a professional and courteous manner, providing guidance and assistance as needed
• Answer and direct phone calls, respond to emails, and handle written correspondence in a timely and efficient manner
• Maintain accurate and up-to-date patient records, both electronically and manually
• Perform administrative tasks, such as data entry, scheduling, and filing
• Provide optimal communication between patients, families, and healthcare providers
• Collaborate with the healthcare team to ensure seamless coordination of care
• Participate in quality improvement initiatives to enhance patient satisfaction and outcomes

Requirements

• High school diploma or equivalent required; post-secondary education in healthcare administration or a related field preferred
• 1 years of experience in a healthcare setting; reception or administrative experience beneficial
• Excellent communication and interpersonal skills; ability to work effectively in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records (EMRs)