Receptionist

About the role

We are seeking a friendly, professional, and highly organized Receptionist to join our team. This role will be the first point of contact for visitors and clients and will also provide vital support to our sales team and office operations. The ideal candidate will possess excellent communication skills, a customer-first attitude, and a proactive approach to multitasking and administrative support.

Responsibilities

• Greet visitors and clients with a professional and welcoming demeanor
• Answer, screen, and direct incoming phone calls and emails
• Manage incoming and outgoing mail and deliveries
• Maintain a clean and organized front desk and lobby area
• Assist the sales team with data entry, CRM updates, and lead tracking
• Prepare sales documents, quotes, and proposals as needed
• Schedule appointments and follow-ups for sales representatives
• Support the coordination of sales events or meetings
• Order and manage office supplies and inventory
• Assist with filing, scanning, and general administrative tasks
• Support other departments as needed with clerical duties
• Coordinate with vendors and service providers

Qualifications

• High school diploma or equivalent (Associate's or Bachelor's degree a plus)
• 1-2 years of experience in an administrative, receptionist, or customer service role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM software a plus
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Physical Requirements:
  • Remaining in a stationary position, often standing or sitting for prolonged periods: Occasionally
  • Moving about to accomplish tasks at a worksite or moving from one worksite to another: Constantly
  • Moving self in different positions to accomplish tasks in various environments, such as stooping, kneeling, or crouching: Rarely
  • Adjusting, moving and lifting objects in all directions: Rarely
  • Talking and hearing to communicate with others: Constantly
  • Seeing to perform job duties at close range, such as monitors or screens: Constantly
  • Seeing to perform job duties at a distance, such as driving or operating equipment: Occasionally
  • Repeating motions that may include the wrists, hands and/or fingers: Constantly
  • Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like: Rarely
  • Operating machinery and/or power tools: Rarely
  • Operating motor vehicles or heavy equipment: Occasionally
  • The ability to travel regionally or nationally: Occasionally
• Physical Demands:
  • Sedentary work that primarily involves sitting/standing: Constantly
  • Light work that includes moving objects up to 20 pounds: Occasionally
  • Medium work that includes moving objects up to 50 pounds: Occasionally
  • Heavy work that includes moving objects up to 100 pounds or more: Rarely
• Working Conditions:
  • Low temperatures: Rarely
  • High temperatures: Occasionally
  • Outdoor elements such as precipitation and wind: Occasionally
  • Noisy environments: Occasionally
  • Hazardous conditions: Rarely
  • Shift work, to include overnight work: Never
  • Frequent overtime, including weekends: Never
  • Office environment: Constantly

Benefits

Pave America and it's companies offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.