Receptionist

Job Overview

Key Responsibilities And Duties

Skills & Qualifications

Perks at Findhelp

Accommodations

• Guest & Candidate Experience (Ownership & Hospitality)

• Own the onsite guest, client, and candidate welcoming experience, maintaining high-touch hospitality and seamless front-desk coverage.
• Partner with Talent Acquisition to coordinate candidate arrivals, manage visitor check-in workflows, and lead engaging office tours.

• Badging, Visitor Administration & Security Compliance

• Oversee visitor access control and badging workflows in strict accordance with company security protocols (HiTrust/IT Security).
• Manage temporary badge issuance, lead new hire badge onboarding, and execute prompt badge deactivations with IT.

• Mail, Deliveries & Supply Chain Logistics

• Manage end-to-end incoming/outgoing mail, courier services, and package distribution.
• Cook up daily kitchen operations, commercial inventory levels, and food/beverage presentation standards.
• Drive onsite catering execution, managing setup, vendor arrivals, and post-event cleanup.

• Office Readiness & Conference Room Operations

• Maintain facility readiness and presentation standards across all conference rooms, common spaces, and workstations.
• Lead Friday office resets, including coffee bar maintenance, refrigerator clean-outs, and conference room walkthroughs to ensure tech and supply replenishment.

• Workplace Operations & Cross-Functional Support

• Act as a core operational resource by triaging, prioritizing, and resolving workplace administrative requests via JIRA ticketing.
• Manage and maintain company resource programs, including the employee library system and local community outreach programs (e.g., Padron Elementary donation drives).
• Provide key operational and logistical support for company retreats, onsite leadership meetings, and employee culture events.

3-5+ years of experience in front office administration, reception, or customer-facing operations roles.

High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred.

Working knowledge of office operations, badge management systems, and basic facilities coordination.

Strong organizational and time-management skills; clear verbal and written communication; software proficiency in Google Suite.

Available to work onsite Monday-Friday from 8am-4pm or 830am-430pm.

We value being together : We believe being together enables stronger relationships, collaboration, and culture.

This position is in office and candidates must be located in Austin, Texas or Madison, Wisconsin.

Perks at Findhelp

• 401k & equity grants
• Free food and onsite gym at our Austin HQ
• Paid parental leave
• Competitive PTO & 10 paid holidays
• Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
• Dog-friendly office in Austin HQ
• 24/7 access to telemedicine and counseling
• Book Purchasing Program

We’re building a diverse, inclusive team You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities.

It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws.

Accommodations are available for applicants with disabilities.