Receptionist

About the Role

Fields Cadillac of Jacksonville is seeking high-integrity, positive-minded, energetic team members to join our dynamic dealership environment. We aim to provide a premium customer service experience and create lifelong relationships with our customers and fellow team members. As a family-owned and operated business, our culture values safety, integrity, courtesy, presentation, and efficiency. We foster a supportive and collaborative environment where team members are encouraged to grow and elevate their careers through promotion within the organization.

We are seeking a Receptionist that can work nighttime hours and every other Saturday.

Responsibilities

• Greet walk-in customers, determine the nature of their visit, and direct them accordingly.
• Answer incoming phone calls, directing callers to the appropriate department or individual, or taking thorough messages.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Monitor and maintain sufficient office supplies, including checks and paper.
• Organize and maintain the mailing system.
• Communicate messages to the appropriate parties in a timely manner.
• Assist with clerical duties as requested.
• Help management resolve customer complaints and handle correspondence.
• Receive payments and maintain accurate records of transactions.
• Use documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post transaction details in ledgers or computer files.
• Complete records to ensure accuracy.
• Compile reports on statistics such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other business operations metrics.

Qualifications

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to present information effectively in one-on-one and small group settings to customers, clients, and other employees.
• Ability to perform basic arithmetic operations, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
• Ability to compute rates, ratios, and percentages and interpret bar graphs.
• Ability to apply common sense to carry out written, oral, or diagrammatic instructions.
• Ability to handle problems involving several concrete variables in standardized situations.
• Background and MVR checks required.

Physical Demands

• Regularly required to sit and talk or hear.
• Occasionally required to stand, walk, and lift/move up to 30 pounds.
• Specific vision abilities required include close vision and the ability to adjust focus.

Benefits

• Medical, Dental, Vision
• Short- and Long-Term Disability
• Paid Basic Life Insurance
• 401(k) Plan
• Personal Time Off
• Paid Training
• Employee vehicle purchase plans
• Health and wellness programs
• Saturday Lunches
• Discounts on products and services
• Sunday off